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This web site youtect.com states the following, "Create a vibrant customer community and build loyalty." We noticed that the website also stated " Achieve better results by empowering and engaging your human capital." It also said " Collaborate efficiently with suppliers and all stakeholders within your ecosystem. YouTect is a suite of social collaboration, communication and management tools for your organization. It helps you stay organized and connected with your colleagues, customers, business partners and all other stakeholders within your ecosystem. Stay ahead of business needs w." The header had social intranet as the highest ranking optimized keyword. It is followed by social engagement, enterprise 3.0, and corporate social platform which isn't as ranked as highly as social intranet. The next words youtect.com used was social business software. customer community was included but might not be seen by web engines.